Frequently Asked Questions
Please reach us at hello@noh-hair.com if you cannot find an answer to your question.
We offer haircuts, hair colouring, highlights, balayage, hair & scalp treatments (headspas), perming , straightening and styling for special occasions.
Yes, we strongly recommend making an appointment to ensure availability. You can do so by booking online through our website.
We use high-quality hair products from reputable brands such as Wella and La Biothetique. We also offer these products for sale in our salon.
DEPOSITS
A deposit is required to secure your appointment.
CANCELLATION & DEPOSIT REFUND
Cancellations: You may cancel your appointment if more than 48 hours in advance.
Refunds: For eligible cancellations, refunds will be issued minus a 7% administrative fee.
Late Cancellations (within 48 hours): No refunds will be provided.
All refunds will be processed within **5–10 business days** via the original payment method.
RESCHEDULING
1. More than 48 hours permitted at no additional charge.
2. Between 24-48 hours before the appointment will incur an additional 50% deposit charge.
3. Less than 24 hours will not be accepted 100% of the deposit will be forfeited.
NO-SHOW & LATE ARRIVALS
1. Failed attendance (no-show) will incur a 100% charge of the scheduled service cost.
2. Lateness of more than 15 minutes will be treated as a no-show with full payment due.
